OnStar® uses several innovative technologies and live advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services.
Automatic Crash Response
In a crash, built in sensors can automatically alert an OnStar advisor who is immediately connected to the vehicle to see if you need help.
How OnStar Service Works
: This blue button
connects you to a specially
trained OnStar advisor to verify your account
information and to answer questions.
: Push this red emergency
button to get priority help
from specially trained OnStar emergency advisors.
: Push this button for
hands-free, voice-activated
calling and to give voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn-by-Turn Navigation and Hands-Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information see the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR (1-888-466-7827)
or TTY 1-877-248-2080, or press
to speak with an
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box.
OnStar service is subject to the OnStar terms and conditions included in the OnStar Subscriber Information.
OnStar service cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. OnStar service also cannot work unless the vehicle is in a place where the wireless service provider OnStar has hired for that area has coverage, network capacity and reception when the service is needed, and technology that is compatible with the OnStar service. Not all services are available everywhere, particularly in remote or enclosed areas, or at all times.
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar call center when is
pressed,is pressed,
or if the airbags or ACR system deploy. This information
usually includes the vehicle's GPS location and, in the
event of a crash, additional information regarding the
crash that the vehicle was involved in (e.g. the direction
from which the vehicle was hit). When the virtual
advisor feature of OnStar hands-free calling is used, the
vehicle also sends OnStar the vehicle's GPS location
so they can provide services where it is located.
Location information about the vehicle is only available if the GPS satellite signals are unobstructed and available.
The vehicle must have a working electrical system, including adequate battery power, for the OnStar equipment to operate. There are other problems OnStar cannot control that may prevent OnStar from providing OnStar service at any particular time or place. Some examples are damage to important parts of the vehicle in a crash, hills, tall buildings, tunnels, weather or wireless phone network congestion.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be used to interact with OnStar hands-free calling.
See Audio Steering Wheel Controls for more information.
On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner's Guide for more information.
Your Responsibility
Increase the volume of the radio if the OnStar advisor cannot be heard.
If the light next to the OnStar buttons is red, the system
may not be functioning properly. Press
and request a
vehicle diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press
to confirm
that the OnStar equipment is active.
Chevrolet Cobalt Service & Repair Manual. Instrument Panel
1.
Remove console as outlined in "Floor
Console.".
2.
Remove glove compartment door, Fig.
1.
3.
Remove passenger side instrument trim
panel in sequence, Fig. 2.
4. ...